Lock WordsPrivacy Policy
In short: there's no account, no advertising, no analytics and no tracking. Your progress stays on your iPhone. The only thing that leaves it is what's needed to check whether you have Lock Words Pro, which is handled by Apple and our payments provider, RevenueCat.
What stays on your iPhone
To work, the app keeps a few things in its own storage on your device:
- your settings, such as how often the word on your Lock Screen changes
- your progress: streak, streak freezes, retries, trophies, test results and the words in your Dictionary
- your chosen voice and evening reminder time
Some of this is kept in a storage area shared with the Lock Words widget, so the widget can show the right word. None of it is sent to us or anyone else. Deleting the app deletes it. If you back up your iPhone to iCloud or a computer, Apple may include this data in the backup under Apple's own privacy policy.
Pronunciation
Words are spoken by the voices built into iOS, on your device. No audio or text is sent anywhere.
Reminders
The evening reminder is a notification scheduled on your iPhone. We don't run a notification server and can't send you messages. You can turn reminders off in the app's settings or in iOS Settings.
Lock Words Pro
Lock Words Pro is sold through the App Store. Apple takes payment, and we never see your name, Apple Account or card details.
To check whether Pro is active on your devices, the app uses RevenueCat, which manages in-app purchases for us. When the app starts, and when you buy or restore, RevenueCat receives:
- a random ID that it creates for your copy of the app (not linked to your name or Apple Account)
- your App Store purchase and subscription records for Lock Words, such as the product, price, currency and dates
- basic technical details such as your device model, iOS version, app version, country and IP address
This is used only to provide Pro, restore it on a new device, and keep purchase records. It isn't used for advertising, and nothing is shared with data brokers. RevenueCat acts on our behalf and stores data in the United States under safeguards approved for UK and EU transfers; see RevenueCat's privacy policy. Purchase records are kept for as long as needed for accounting and to restore your purchases.
Your word progress is never sent to RevenueCat.
Children
Lock Words doesn't collect personal data to profile anyone, including children. Purchases on a child's device go through Apple's parental controls, such as Ask to Buy.
Emailing us
If you contact support, we use your email address and message only to reply. We don't add you to a mailing list, and we delete support emails within 12 months.
Your rights
Under UK and EU data protection law you can ask what personal data we hold about you and ask us to delete it. The only data we could hold is a support email you sent and the anonymous purchase records described above. To ask about purchase records, email us from the app's Settings so we can find them. You can also complain to the Information Commissioner's Office at ico.org.uk.
Changes
If this policy changes, we'll update the date at the top of this page before the change takes effect.
Contact
Email support@lockwords.app